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| Questions |
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| Q |
Does TouchJams come with any music? |
A |
Absolutely not. The end user of
TouchJams must supply their own music; MP3s, WMAs, etc. |
|
| Q |
Does TouchJams support DRM (Digital
Rights Management)? |
A |
No. |
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| Q |
Why does the volume up/down and mute not work? |
|
A |
This is an issue with your sound drivers and Windows
8/10. Either update your sound drivers or run TouchJams in Windows
7 compatibility mode. For help with this please click
here. |
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|
Q |
I am unable to play video files in
TouchJams. Why is this? |
|
A |
TouchJams requires the K-Lite Codec
Pack to be installed. This product is FREE and can be found
here. |
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| Q |
How do I
exit Party mode and enter Administrator mode? |
|
A |
In the upper right corner of
TouchJams you'll see the image
 .
Double-click this image and enter the administrator password (the
default is "2468"). |
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|
Q |
When trying to play a song, or add
it to the queue, I get the message "Please
select this song at a later time". Why is this? |
|
A |
To prevent this from happening, go
to Program Options/Queue Options, in the Same Song Play Detection,
uncheck the the Enabled checkbox. This is a feature implemented for
bar/pub/tavern use. |
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|
Q |
How do I perform a complete
uninstall of TouchJams? |
|
A |
Simply running the TouchJams uninstall
from the Control Panel will not completely uninstall TouchJams, as all
the user generated data will remain. To uninstall this data, you
will need to manually delete the following folders:
Windows
XP - logged in as Administrator
1) C:\Documents and
Settings\Administrator\Application Data\TouchJams
2) C:\Documents and Settings\All Users\Application Data\TouchJams
Windows Vista/7/8 - logged in
as Joe
1) C:\Users\Joe\AppData\Roaming\TouchJams
2) C:\ProgramData\TouchJams
Note:
For Windows Vista/7/8, if you are unable to see these folders, you will
have to go to Control Panel/Folder Options/View tab, and select "Show
hidden files, folders, and drives". |
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|
Q |
How do I upgrade to the latest version of TouchJams? |
|
A |
All customers receive TouchJams program updates free
of charge, for life. Click
here for
details. |
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