Refund Policy

We want you to be satisfied with your purchase of TouchJams. Please review our refund terms below.

1. Digital Product Refunds

• If you experience technical issues, please contact us first at support@touchjams.com so we can assist you.

2. Eligibility for Refunds

Refunds may be granted in the following cases:

• Duplicate purchase.

• Accidental multiple charges.

• Inability to activate the product key due to verified technical reasons.

3. How to Request a Refund

• Email your refund request to support@touchjams.com with your order number.

• Requests must be submitted within 30 days of purchase.

4. Exceptions

• Refunds are not provided for “change of mind” purchases once software is delivered.

• Refunds are not guaranteed if you fail to meet system requirements clearly listed on our website.

• Refunds are not provided if you have Manually Activated your product key.