Frequently Asked Questions
Below are answers to some of the most common questions about TouchJams jukebox software.
If you still need help, please reach out to our support team:
support@touchjams.com
What operating system do I need?
Windows 10 or later is required.
Is the software touchscreen compatible?
Yes. The software is 100% touchscreen friendly.
Can I use a mouse instead of a touchscreen?
Yes, mouse usage is supported.
Can I use a keyboard?
Yes, there are a few hotkeys supported.
Do I need to install additional components?
For video playback, you'll need the K-Lite Codec Pack
Will this software play music videos?
Yes, MP4 videos are supported.
Can I use my own music and videos?
Yes, all of your personal media can be used.
Will karaoke files work?
Yes, MP3+CDG (optionally zipped) and MP4 karaoke files are supported.
How do I register the software?
After purchasing, you will receive a registration code to unlock the trial version.
Can I use this software for commercial purposes?
Yes, the software can be used in bars, clubs, or personal setups.
Is there a user manual?
Yes, there is online help which explains all areas of TouchJams Online Help
Can I customize the look of the software?
Yes, many visual themes (skins) are available and you can create your own.